Fraud Awareness Tips

 

A Message on Deceptive Emails and Websites

We are aware that some of our customers have received fraudulent emails from senders posing as Eliftruck.com representatives. The recipients are urged to complete the sale of a forklift listed on our site. 

We take your security seriously, so please be aware of our position on transactions that are initiated through listings on Eliftruck.com:

We do not get involved in transactions between buyers and sellers.  We will never send you an email encouraging you to complete the sale of a forklift listed on our site or ask for payment information.

We do not verify information about buyers or sellers.  We will never send you an email assuring you that a transaction is secure or that we've verified information about a particular buyer or seller.

We do not offer escrow services.  We are not affiliated with nor do we endorse any escrow services. Beware of any fake escrow websites that may use our name or logo.

If you receive a suspicious email and doubt it came from Eliftruck.com, please report it. Forward the message as is to  support@eliftruck.com.

 

Common-Sense Advice for Buyers

Buying a forklift you find online is a lot like buying a forklift through a classified ad in the newspaper. Use the same good judgment on Eliftruck.com. Whether you're communicating with the seller over the phone or via the Internet, the following tips can help you protect yourself against fraud so you can buy with confidence.

Inspect the forklift.  Schedule an inspection with a professional mechanic. Though an inspection isn't a warranty and there is no guarantee that all existing defects will be found, a qualified mechanic can help you identify and avoid problems.

Know the forklift’s market value.  Be suspicious if you see a forklift that is priced significantly below market value. This can be an indicator of fraudulent activity.

 

Confirm contact information.  Before you send payment, verify the seller's address and phone number. An email address is not enough. Be particularly wary if the buyer is located overseas.

Get a detailed receipt.  Ask the seller for a detailed receipt that states whether the forklift is being sold with a warranty or "as is."

Consider reliable escrow services.  For additional security, you may choose to use a dependable escrow service. Shop carefully — there are an increasing number of fake escrow services. Don't turn your money over until you've fully checked the service out. And be sure you understand all terms of the escrow arrangement. As previously mentioned, Eliftruck.com does not endorse any escrow services.

As in all consumer transactions, there is no substitute for a healthy skepticism and your own good judgment. Remember, if a deal seems too good to be true, it probably is.